A detailed West Virginia guide is being expanded. Below is the federal baseline and general state framework that applies today.
Solar consumer protection in West Virginia draws on federal rules and the state's general consumer fraud and door-to-door sales statutes. A state-specific detailed guide is coming soon.
Federal Baseline The FTC Cooling Off Rule gives homeowners 3 business days to cancel any contract signed at their home. This applies in every state, including West Virginia.
Truth in Lending Solar loans must include Truth in Lending disclosures covering APR, finance charges, payment schedule, and total of payments. Missing or misleading disclosures may support rescission.
State Consumer Protection West Virginia, like every state, has a consumer protection statute that prohibits deceptive practices in sales. Misrepresentations about savings, tax credits, and government sponsorship typically qualify.
Where to File a Complaint Complaints in West Virginia can be filed with the state Attorney General's consumer protection office, and federally with the FTC and CFPB.
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