North Carolina's Unfair and Deceptive Trade Practices Act (N.C.G.S. § 75-1.1) provides one of the stronger state consumer protection frameworks for solar disputes.
Cooling-Off Period North Carolina follows the federal 3-business-day rule for home-solicited sales. Contracts must contain the cancellation notice in clear, conspicuous language.
UDTPA Remedies The Act allows treble damages and attorney fee awards. Misrepresentations about savings, government sponsorship, or tax credits typically qualify as unfair or deceptive.
Hidden Loans A recurring complaint in North Carolina involves undisclosed loans appearing on credit reports after installation. Under state and federal Truth in Lending law, the loan terms must be clearly disclosed before signing.
Complaint Filing The NC Attorney General's Consumer Protection Division accepts and investigates solar complaints.
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