California has the most detailed solar consumer protection framework in the country, including AB 1070's Solar Consumer Protection Guide and CSLB oversight.
Cooling-Off Period California provides a 3-business-day cooling-off period on home-solicited sales, extended to 5 business days for seniors age 65 and older.
Solar Consumer Protection Guide Installers must provide the CPUC's Solar Consumer Protection Guide before signing. Missing delivery of the guide is a common basis for complaint.
CSLB Enforcement California requires solar installers to hold a C-46 or C-10 license through the Contractors State License Board. Unlicensed work may be voidable and refundable.
Consumers Legal Remedies Act The CLRA (Civ. Code § 1750) allows rescission, damages, and attorney fees for deceptive practices.
Complaint Filing Complaints can be filed with the California Attorney General, the CSLB, and the CPUC.
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