Virginia passed new consumer protection rules in 2026 aimed directly at residential solar sales. The reforms target door-to-door pitches, misleading savings claims, and confusing loan disclosures that left thousands of homeowners locked into contracts they did not fully understand.
Cooling-Off Period Virginia follows the federal FTC Cooling Off Rule of 3 business days for contracts signed at your home. The new 2026 law extends this to 5 business days for solar-specific agreements and requires the cancellation notice to appear in bold type on the first page of the contract.
Required Disclosures Solar installers in Virginia must now provide written disclosures covering total financed cost, APR, escalation clauses, tax credit assumptions, and any UCC-1 lien filings. Sales representatives must identify their employer and cannot use utility-company branding or logos.
Misrepresentation Claims If a salesperson promised a $0 power bill, guaranteed a specific tax credit amount, or claimed government sponsorship that did not exist, Virginia's Consumer Protection Act may allow rescission of the contract plus attorney fee recovery.
How to File a Complaint Complaints can be filed with the Virginia Attorney General's Consumer Protection Section. Federal complaints can also be filed with the FTC and CFPB.
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