Massachusetts protects homeowners through Chapter 93A (Consumer Protection Act) and door-to-door sales rules under 940 CMR 3.09.
Cooling-Off Period Massachusetts provides a 3-business-day cooling-off period on door-to-door sales, and the notice must be given in the buyer's primary language.
Chapter 93A 93A allows double or treble damages plus mandatory attorney fees when a company willfully engages in unfair or deceptive practices. A pre-suit demand letter is required.
Home Improvement Contractor Law Solar installers must be registered HIC contractors and use compliant written contracts. Missing signatures, missing arbitration disclosures, or missing HIC identification often void enforceability.
Complaint Filing The Massachusetts Attorney General's Consumer Advocacy and Response Division accepts solar complaints.
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